PRIVACY & POLICY
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1. Information We Collect
We may collect the following information when you use our website:
Personal Information
- Full Name
- Email Address
- Phone Number
- Residential Address
- Driver’s License Information (if required)
- Vehicle Information
- Finance Application Details
- Employment Information
- Income Information
- Vehicle Information
When selling or financing a vehicle, we may collect:
- Vehicle Make
- Model
- Year
- VIN
- Registration Number
- Odometer Reading
- Vehicle Photos
- Service History
Technical Information
We automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Statistics
- Cookies
2. How We Use Your Information
We use your information to:
- Process vehicle inquiries
- Arrange vehicle purchases and sales
- Process finance applications
- Respond to customer support requests
- Improve our website
- Verify customer identity
- Prevent fraud
- Comply with legal obligations
- Send important service updates
- Contact you regarding your enquiry
3. Finance Applications
When you submit a finance application:
- Your information is securely stored.
- Your application may be shared with our finance partners.
- Credit providers may use your information to assess your eligibility.
- Additional documentation may be requested.
We never sell your financial information.
4. Vehicle Enquiries
When you enquire about a vehicle, we may use your information to:
- Contact you regarding availability
- Schedule inspections
- Arrange test drives
- Prepare quotations
- Provide finance options
5. Cookies
Our website uses cookies to:
- Improve user experience
- Remember preferences
- Analyse website traffic
- Enhance website performance
You may disable cookies through your browser settings, although some website features may not function properly.
6. Information Sharing
We may share your information with:
- Finance providers
- Payment processors
- Vehicle transport providers
- Government authorities (where required by law)
- Service providers assisting our business
We do not sell or rent your personal information to third parties.
7. Data Security
We implement industry-standard security measures including:
- Secure SSL encryption
- Secure data storage
- Restricted staff access
- Firewall protection
- Regular security updates
While we take reasonable steps to protect your information, no internet transmission can be guaranteed to be completely secure.
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8. Your Rights
You have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your stored information
- Lodge a privacy complaint
9. Third-Party Services
Our website may use third-party services including:
- WooCommerce
- Stripe
- PayPal
- Google Analytics
- Google Maps
- Forminator
- Elementor
These services have their own privacy policies.
10. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
Finance applications may be retained for regulatory purposes.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
Auto Arina may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Email: info@autoarina.com
